Help Center

For Home Owners
Place a free pet and house sitting ad – Sign up, place your pet and house sitting ad and contact pet and house sitters via our secure messaging system.  Ad placements are 100% FREE!
Get to know pet and house sitters – We’ve set up a messaging system that is easy to use and 100% secure.  And you can do it with one click of a button.
Meet and Travel – Meet and welcome your chosen pet and house sitter and start having a worry-free holiday!
For House Sitters
Browse pet and house sitting ads for free – Browse pet and house sitting ads near you with our easy-to-use search tool
Sign up and respond to ads – Register, verify your information, set up your profile and start responding to pet and house sitting requests. Sign up and verification won’t take more than a few minutes.
Show up for your appointment – Once you’ve been chosen by home owners,  the next thing to do is show up and start your pet and house sitter journey.
General Questions
If you have any other questions please feel free to reach out to us. We are here to help. Contact Us

 

Help! I’ve completed my sitter registration but still haven’t received my SMS verification code – SMS verification codes take about 2 minutes to send. Check if you have mobile signal in your area as this may cause the delay. Double check if you have missed anything in the registration process. Go to your sitter profile and click on “resend verification code”. If this still doesn’t work, contact us and we’ll resend your code.

I’ve signed up as a sitter but cannot view my profile – Once you have completed and published your sitter profile, only verified home owners that are logged in to their home owner accounts can see your profile.  This is to protect your information and help us ensure that only verified members of Aussie Pet and Home Minders can contact each other.

Why can’t I apply for house sitting jobs even if I have completed my sitter registration? – Only verified Silver and Platinum subscriptions are allowed to apply to house sitting ads. Bronze (Free) subscriptions are only allowed to reply to house sitting jobs that home owners contacted them for.  Please visit our Sitters Packages page for more detailed information on our sitter memberships.