CODE OF CONDUCT

As a members of Aussie Pet and Home Minders, you are part of a community that is built on mutual respect and utmost trust. All members must be at least 21 years old to join the website.  And as part of our commitment to maintaining a safe and respectful community, we encourage you to take some time reading our community’s Code of Conduct.

  • I confirm that I am over 21 years of age.
  • I commit to clear and respectful communication with all members of Aussie Pet and Home Minders community regardless of race, age, sex, disability, gender identity, sexual orientation or religion

 

For home owners

  • I commit to creating and maintaining accurate and clear pet and home minding ads. I will include what I expect from my pet and home minder and provide pertinent information about my pet(s), to avoid misunderstanding.
  • I commit to responding to messages from other community members as soon as it is possible for me to do so.
  • I commit to prompt confirmation of my pet and home minding appointment through the website to make sure my chosen minder is clear about appointment details, allowing them to make travel arrangements without problems.
  • I commit to providing a comfortable, safe and clean environment for my chosen pet and home minder.
  • I commit to keeping my home vacated throughout the duration of my pet and home minding appointment. That no third party individual is present in my property other than my chosen minder.
  • I commit to providing my minder with my pet’s vet details and agree to refund my minder for any and all veterinary costs which may arise during their stay in my home.

 

For pet and house sitters

  • I commit to providing safe, trustworthy pet and home minding service for free, in exchange for having a place to stay.
  • I commit to creating and maintaining a truthful, detailed pet and home minder profile, which includes photos as well as information on past pet and home minding experiences, where I’m looking for places to stay, and my availability.
  • I commit to responding to messages from other community members as soon as it is possible for me to do so.
  • I commit to responsibilities with the home and pet owner prior to confirming appointment.
  • I commit to being available for all dates homeowners require prior to responding to ads. Once appointment is confirmed, I will not cancel unless there are extreme circumstances. During my appointment, I will arrive on time and will not leave earlier than the agreed time.
  • I commit to making travel arrangements only after an appointment been confirmed by the owner via the Aussie Pet and Home Minders dashboard.
  • I commit to leaving the home as I found it that all possible care is taken with the owner’s pet(s) and home.
  • I commit to seek veterinary support immediately  if a pet fall ill  during my stay and will inform the pet owner promptly.